Services

ACCELERATE YOUR BUSINESS
SUCCESS WITH TEC D SERVICES

Keeping up with the latest technology advances, Innovix constantly enhances it’s IT services to keep your business moving efficiently and effectively in the marketplace.

Whether you’re looking to help your customer to translate business needs into technical solutions or deploying suitable service support maintenance, Innovix can help by working with you to optimise your technology investments and extend your business capabilities.

Innovix Services demonstrate options based on your needs through a hybrid approach, which help you identify savings potential, reduce complexity, increase operational efficiency and provide the most effective outcome.

KEY BENEFITS OF
ENGAGING TEC D SERVICES

IMPROVE BUSINESS EFFICIENCY

Have a dedicated 24/7 local call center to care for your customers in an event of a downtime.

LOWER OPERATIONAL COST

Convert your fixed IT expenses to variable cost – spend only on the services when you need it.

AVAILABILITY OF EXPERTISE

Gain access to a team of highly trained, experienced, and certified specialists for your customers’ requirements.

RISK REDUCTION

Save yourself from the potential headache by having all the skillsets needed to respond to business requirements when downtime occurs.

FLEXIBILITY

Accommodate to sudden demands without causing a huge impact on overall operations.

TECHNICAL SERVICES

ONSITE SUPPORT

Leverage on our 24/7 call centre for issues ranging from urgent cases to scheduled preventive maintenance from your customers with a token-based system that allows you to pay only when you need it.

PROFESSIONAL SERVICES

Our team of certified engineers provides deployment services and migration for your customers, complementing your workforce and expanding the scope of work for your business without heavy manpower investments.

ANNUITY

We provide peace of mind beyond the factory warranty period of a product. Once the factory warranty of an appliance expires, customers may face costly repairs should their appliance fail. With the purchase of warranty support renewal, this provides a sense of security for your business, knowing that technical support and hardware replacement is made available when needed. Get in touch with us to know more on how to extend your warranty support and to learn more on the different types of Dell support coverage provided.

TRAINING

With Dell Certified Professional Training, we offer a complete course for Dell products – from Cloud to Desktop and Converged Infrastructures. We ensure safe transaction and guaranteed seats in these classes as we have assigned a PIC to manage registrations and participants. Tec D assures direct point of contact with Dell to avoid delays in communication and ensure clarity.

WE’RE HERE TO HELP!

At Tec D, we believe in creating value for the people. Whether you are interested in becoming our reseller or want to learn more about our products and services, we're more than happy to assist you.